Withdrawal Policy
Withdrawal policy
Right of withdrawal for consumers
You have the right to withdraw from this contract within fourteen days without having to provide any reasons for doing so.
The deadline for withdrawal is fourteen days as of the date upon which you or a third party appointed by you (other than the carrier who received the goods or has them in his possession).
In order to assert your right to withdrawal, you must inform us (Heckler & Koch GmbH, c/o HKWEBSHOP, Heckler & Koch-Straße 1, 78727 Oberndorf a. N., Germany, Telephone: +49 (0) 74 23 79-0, Telefax: +49 (0) 74 23 79-23 50, Email: hkinfoboard@heckler-koch-de.com) by sending us a clear declaration of your decision to withdraw from this contract (via letter by post, fax or E-mail). You may use the enclosed withdrawal form template, but doing so is not mandatory.
In order to meet the deadline for withdrawal, it will be sufficient if you send off your notification that you are asserting your right to withdrawal before the deadline for withdrawal elapses.
Consequences of withdrawal
If you withdraw from this contract, we are obliged to return all payments which we have received from you, including shipping costs (with the exception of additional costs incurred if you select a form of delivery other than the least expensive standard shipping we offer), without delay within no more than fourteen days as of the date upon which we receive your notification that you are asserting your right to withdrawal.
We will repay you using the same means of payment which you used in the original transaction, unless expressly agreed otherwise. You will not be charged a fee for this repayment under any circumstances. We are entitled to refuse to make the repayment until we have received the goods back or until we have received confirmation that the goods have been shipped back, depending on which comes first.
You must send the goods back or otherwise transfer them to us without delay – within no more than fourteen days as of the date upon which you informed us of your withdrawal from the contract – to the following address: Heckler & Koch GmbH, c/o HKWEBSHOP, Heckler & Koch-Straße 1, 78727 Oberndorf a. N., Germany.
The deadline is deemed to have been met if you ship the goods off before the fourteen-day deadline has elapsed. You shall bear the immediate expenses for returning the goods.
You will only have to provide compensation for any potential loss in value of the goods if said loss can be attributed to your handling of the goods which was not necessary to inspect its quality, properties and functioning.
Withdrawal form template
You can also use our withdrawal form template to withdraw from the contract. Please fill it out and send it to: Heckler & Koch GmbH, c/o HKWEBSHOP, Heckler & Koch-Straße 1, 78727 Oberndorf a. N., Germany, Fax +49 (0)7423 79-2350 or by E-mail to hkinfoboard@heckler-koch-de.com.
The deadline for withdrawal is fourteen days as of the date upon which you or a third party appointed by you (other than the carrier who received the goods or has them in his possession).
In order to assert your right to withdrawal, you must inform us (Heckler & Koch GmbH, c/o HKWEBSHOP, Heckler & Koch-Straße 1, 78727 Oberndorf a. N., Germany, Telephone: +49 (0) 74 23 79-0, Telefax: +49 (0) 74 23 79-23 50, Email: hkinfoboard@heckler-koch-de.com) by sending us a clear declaration of your decision to withdraw from this contract (via letter by post, fax or E-mail). You may use the enclosed withdrawal form template, but doing so is not mandatory.
In order to meet the deadline for withdrawal, it will be sufficient if you send off your notification that you are asserting your right to withdrawal before the deadline for withdrawal elapses.
Consequences of withdrawal
If you withdraw from this contract, we are obliged to return all payments which we have received from you, including shipping costs (with the exception of additional costs incurred if you select a form of delivery other than the least expensive standard shipping we offer), without delay within no more than fourteen days as of the date upon which we receive your notification that you are asserting your right to withdrawal.
We will repay you using the same means of payment which you used in the original transaction, unless expressly agreed otherwise. You will not be charged a fee for this repayment under any circumstances. We are entitled to refuse to make the repayment until we have received the goods back or until we have received confirmation that the goods have been shipped back, depending on which comes first.
You must send the goods back or otherwise transfer them to us without delay – within no more than fourteen days as of the date upon which you informed us of your withdrawal from the contract – to the following address: Heckler & Koch GmbH, c/o HKWEBSHOP, Heckler & Koch-Straße 1, 78727 Oberndorf a. N., Germany.
The deadline is deemed to have been met if you ship the goods off before the fourteen-day deadline has elapsed. You shall bear the immediate expenses for returning the goods.
You will only have to provide compensation for any potential loss in value of the goods if said loss can be attributed to your handling of the goods which was not necessary to inspect its quality, properties and functioning.
Withdrawal form template
You can also use our withdrawal form template to withdraw from the contract. Please fill it out and send it to: Heckler & Koch GmbH, c/o HKWEBSHOP, Heckler & Koch-Straße 1, 78727 Oberndorf a. N., Germany, Fax +49 (0)7423 79-2350 or by E-mail to hkinfoboard@heckler-koch-de.com.